Check out the CX Leaders Advance website including up to date agenda at www.cxleadersadvance.com
It’s no secret that personalization is a key component of CX. What’s more personal than someone’s language?
Research shows that 75% of consumers prefer to buy from brands that offer information in their native tongue. By pursuing a comprehensive localization strategy, businesses can optimize conversions, increase satisfaction, and significantly improve interactions with customer support.
Join Jaime Punishill, Chief Marketing Officer at Lionbridge, and Joe Jorczak, Head of Industry for Service & Support at Yext, for a discussion covering:
We hope you’ll join us on the 21st for an engaging conversation!Jaime Punishill, Chief Marketing Officer, LionbridgeJoe Jorczak, Head of Industry for Service & Support, Yext
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